KATZSCAN'S BIG RETAIL HELP(TM) COURSE PRESS RELEASE

Great question.  

If you are growing from selling to ecommerce and online marketplaces to retail B2B/B2C fulfillment, then this course is likely very applicable to you, as it will help you to understand the B2B/B2C retail technical and operational requirements you will be encountering. 

If you are a current B2B/B2C retail vendor and are struggling to understand - and comply with - the technical and operational requirements - and are receiving financial chargeback penalties - then this course will very likely help you to gain a foundational understanding and begin taking corrective and even preventative  actions in solving your problems. 

Please take some time to review the course introduction video for more information. 

Yes.  Because 3PLs are responsible for inventory, order management, and fulfillment on behalf of their clients, this course will help 3PLs understand the complex retail B2B/B2C supply chain vendor compliance requirements that their companies are required to support on behalf of their retail vendor clients.  

(1) Reduce financial chargeback penalties:  Whether you are the vendor or a 3PL, financial chargeback penalty reduction should be a key concern. 

(2) Increase customer retention:  No business wants to engage with a disruptive vendor/supplier, and this is especially true of retailers.  3PLs represent the performance of their retail vendor customer.   Execution is everything in a commoditized world. 

(3) Anti-competitive strategy: Whether you are a retail vendor or 3PL, where all other things (product, service) are equal,  if you can do what your competition cannot, you have a better chance of acquiring customers and retaining the customer relationship.   

Norman Katz - creator of this course - believes that an educated vendor is a less disruptive vendor, and that this education should happen proactively (as part of the onboarding process) and reactively (to correct bad behavior).   Furthermore, competitive retailers who seek to engage local, diversity, and unique vendors should help those companies engage in their retail supply chains by offering those potential vendors this critical supply chain vendor compliance education to help ensure their success. 

There are a variety of retailers whose vendors (and employees!) and overall supply chains can benefit from this course.  Here is a list of some of the types of retailers and similar industries or extensions where the same or like principles apply: 

• Apparel
• Convenience Store
• Department Store
• Do-It-Yourself 
• Drugstore 
• Electronics
• Food Service
• Government (e.g., military base exchanges) 
• Grocery 
• Hardware 
• Home Center
• Pharmacy 
• Restaurant Distribution
• Supermarkets  
• Specialty Stores

Visual and audible, the course modules are narrated PowerPoint presentations.

 Yes, PDF handouts of each course module are included for attendee download. 

Yes, a certificate of completion is provided at the end of the course, after all course modules have been completed.

No. To provide for security, Katzscan uses a third-party to host the course and collect payment. These third-parties will not utilize or sell any information collected for any purpose.  Each third party is solely hosting this course and providing payment processing services.   Discounts and promotions are handled at the time of payment. 

Yes.  Annual licensing pricing programs are available.  Flexibility with the programs allows for either revenue share with your company, association, or organization, or discounted pricing that removes practical financial barriers preventing your members, vendors, and employees from availing themselves of this unique educational opportunity.  We are happy to offer you a dedicated co-branded course site for licensees.   A complimentary course preview is available to qualify the course content and applicability to your organization.

Yes.  Once you pay for the course, you will have unlimited access to the course, and can view the course modules repeatedly as a refresher as needed.  For licensees, your authorized parties (e.g., members, employees, partners, vendors, suppliers) will have the same unlimited access to the course.  

(The unlimited access is dependent upon the course platform in-use features.  Katzscan has the right to change the course host platform.)

No. The course and its intellectual content and property and owned and copyright to Katzscan Inc. But we will gladly co-brand a dedicated spin-off site on the host  platform that you can direct your members, vendors, and employees to. 

No.  Online course fees are not refundable.  This is because once the course is paid for, the course content is viewable and the course handouts are downloadable.