29 Years. Since January 1996. X12-EDI. ERP. Barcode. Author. Speaker. Writer.
29 Years. Since January 1996. X12-EDI. ERP. Barcode. Author. Speaker. Writer.
The list is primarily comprised of publications where I wrote an original article. In a few articles I contributed one or more quotes or had one of my books featured.
Access Norman Katz's Supply Chain Management Review profile and all of his SCMR articles via the SCMR Profile link, or pick from the individual article links in the list below.
Norman Katz is a regular columnist for SCMR and is one of our Visionaries contributors. ~~ SCMR Staff
Twenty years after Dr. Edward J. Marien published his “The Customer’s Bill of Rights” article outlining the 8 rights a (business) customer has when ordering goods, Norman Katz expands upon Dr. Marien’s original article and applies his 30 years of B2B and B2C supply chain vendor compliance experience across retail and grocery to give a new and updated perspective to Dr. Marien’s original eight customer rights. Norman’s 12-part article series – supported by explainer articles – was published by Supply Chain Management Review on February 17, 2025. Article series links are below.
1. Introduction
5. Right Source
8. Right Time
10. Right Cost
11. Are returns a customer right?
12. Conclusion
[ Click the link below to access the entire article series online, or scroll down to access the PDF e-book version. ]
Supply Chain Management Review
Download article series PDFJournal of Supply Chain Management, Logistics, & Procurement
Shift-left in your fight against supply chain fraud
Volume 7, Number 1 - 2024-2025
https://www.henrystewartpublications.com/jscm/v7
Peer-reviewed article.
Journal of Supply Chain Management, Logistics, & Procurement
How abusive vendor compliance programmes are affecting retail store success
Volume 1, Number 3 - 2018-2019
https://www.henrystewartpublications.com/jscm/v1
Peer-reviewed article.
Sample of selected articles and whitepapers written by or where Norman Katz was a key contributor.
"Things seen differently."